Shipping Assistance
Schedule a Pickup

Schedule a Pickup USPS

You don't need to schedule a pickup, you can give your PureWay system to the carrier identified on the shipping label (UPS or USPS).  However, if you don't receive regular deliveries from this carrier click on the icon above and you can schedule a pickup from USPS depending on the system.  For UPS please call 877.765.3030

Request a Shipping Label

Follow the instructions provided with your system to locate the prepaid shipping label that comes with your system.  If you cannot find the shipping label click the image above to request another label or you can call customer support for more assistance at 877.765.3030
Track Your Order

Need Help Tracking Your Order

If you provided PureWay with an e-mail when you ordered your system, check your e-mail first for our automated tracking e-mails that container your order number and tracking number.  If you can't find your e-mail click on the icon above and you will be take to our tracking portal.

Check the instructions first!

All materials required to properly package, seal and ship your systems are already included with your system.  Please reference the instructions provided with your system to help locate any missing items or to better understand how to return your system.  

  • UPS & USPS pickups are free, regardless of the number of PureWay Systems you're sending.
  • Pickup occurs on the scheduled day when your regular mail is delivered or schedule for a specific date.
  • Systems should be properly sealed and ready for shipment at pickup for the mail carrier 
  • UPS Pickups can be scheduled by contacting support at 877.765.3030
  • USPS Priority Pickup can be scheduled here:

    Schedule USPS Pickup
  • If you experience any USPS Pick Up issues, please contact your local postal office for further assistance.

If you have any additional questions you can call our customer support line 877.765.3030

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- Healthcare Waste Disposal Systems (sharps & biohazardous waste)

- Pharmaceutical Waste Disposal Systems

- Universal Waste Recycling Systems (amalgam and more)

- OSHA & Infection Control Solutions - Complicance Guranteed!

Still Need Help? 877.765.3030