What Happens After a Device Malfunction? A Behind-the-Scenes Look at Complaint, Return, and Disposal Workflows

When an injectable device malfunctions, the moment doesn’t end with a patient reporting a complaint. In fact, that’s where a much larger process starts to begin. Behind every reported misfire, incomplete dose, or device failure is a complex workflow involving patient safety, regulatory compliance, product investigation, and secure disposal. These processes are often invisible to patients, yet they play a critical role in ...
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Beyond the Return: Simplifying Device Malfunction & Complaint Returns

Injectable medications have reshaped how patients manage chronic conditions. From GLP-1 medications to insulin, modern auto-injectors have made treatment more accessible in the home. When a device misfires or doesn’t perform as expected, what happens next matters. Every device complaint represents a critical moment for the patient, for regulatory compliance, and for brand trust. How manufacturers handle these moments can ...
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International Sharps Injury Prevention Awareness Month: A Safer Path Forward

Each December, International Sharps Injury Prevention Awareness Month brings global attention to the ongoing risk of needlestick injuries and improper sharps handling. Though traditionally associated with hospitals and clinical settings, sharps injuries increasingly occur in homes, community programs, workplaces, and pharmacies. As more therapies move outside the walls of healthcare facilities, the conversation around ...
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Building a Smarter Diabetes Management Plan: Safe Sharps Disposal & Supply Preparedness

Managing diabetes is a daily commitment, and having a thoughtful, well-organized diabetes management plan can make the process far smoother. From medication and monitoring to travel routines and disposal habits, every detail plays a role in keeping your care consistent from day to day. For anyone using insulin or other injectable treatments, it's especially important to think beyond the injection itself and consider how to ...
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Diabetes Awareness Month – Support, Safety and Understanding

In November, the world comes together to recognize the strength, resilience, and stories of people living with diabetes. World Diabetes Day is held on November 14, while National Diabetes Month is throughout November. Both shine a light on what millions of individuals experience daily living with diabetes including the challenges of managing a chronic condition and the hope that comes with awareness. At PureWay Compliance, we ...
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A New Era for Pharmacies: Innovation, Community Care, and Environmental Responsibility

Independent pharmacies across the U.S. are redefining what local healthcare looks like. They are no longer just about filling prescriptions. They are providing immunizations, managing chronic conditions, offering CLIA-waived lab testing, and supporting long-term care. For many communities, these pharmacies remain the most accessible healthcare providers, stepping in where others can’t. The 2024 NCPA Digest highlights this ...
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Why It’s Time for Insurance and Telehealth to Talk About Safe Sharps Disposal

There’s a growing gap in how patients are supported after their prescriptions are filled. And the issue is only getting bigger as injectable medications become more common, especially for chronic conditions like diabetes, obesity, autoimmune disorders, and fertility treatments. While telehealth and online pharmacies have made access to these medications easier than ever, one crucial piece of the puzzle is still being ...
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Can You Travel with Your GLP-1? A Sharps Safety Checklist

GLP-1 medications have become a regular part of life for many people managing diabetes or pursuing weight loss. But as travel becomes more frequent, whether for business or vacation, so does the need to navigate injectable medication on the go. If you’ve ever wondered whether you can travel with your GLP-1, or how to properly dispose of sharps while away from home, the good news is: yes, you can travel safely and legally. But ...
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Eco-Friendly Sharps Disposal: PureWay’s Sustainable Solution

The Growing Problem of Medical Waste and Sharps Disposal Every year, millions of used needles and syringes are discarded, which can create significant environmental and public health risks. Individuals who self-inject medications, such as those managing diabetes, hormone therapy, or weight-loss treatments, often lack clear and sustainable options for disposing of their sharps. Traditional disposal methods, including placing ...
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Simplifying the Journey: A new look into injectables

Starting a new medication is never easy. The challenges can be particularly daunting when the medication needs to be self-administered through injections. Not only are there mental obstacles to overcome, such as the fear of self-injecting, but there are also financial considerations to bear in mind. This post aims to provide a comprehensive guide to the self-injectors and also extend an olive branch to the manufacturers. ...
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